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RETURNS

Withdrawal from the contract

Choose the order and the products your statement concerns.

1Request

2Confirmation

01

Find your order

You don't need a shop account.

Order number

You'll find it in your order confirmation e-mail.

E-mail used for the order

01

What would you like to return?

Choose the scope of the withdrawal.

ORDER

Requests for this order

Scope of withdrawal

Whole orderAll products below Selected productsTick items in the list

Products in the order

All products of this order have already been reported.

Select at least one product.

Comment (optional)

02

Review and confirm

The last step before sending your statement.

ORDER

Products covered by the withdrawal

Your comment

✉

Confirmation to your e-mail

After you send the statement we'll e-mail a confirmation of receipt.

I confirm that I am submitting a statement of withdrawal from the contract and understand its legal consequences.

✓

REQUEST RECEIVED

Thank you, we have received your statement

The order had not been shipped yet — we have stopped its fulfilment.

We'll e-mail you the next steps and how to send the products back.

Print (optional)

You can download the completed form as a PDF, print it and put it in the parcel with the returned products — it helps us identify your return. This is not required: your statement has already been submitted.

Download PDF to print ↓

↩

Calmly, step by step

Find the orderEnter its number and the e-mail used for the purchase.
Choose productsThe whole order or selected items.
Confirm the statementCheck the details before sending.

Already submitted a request?

Look up your order — we'll show the status of your requests.

Waldin · Contract withdrawal form